After I wrote to Pizza Hut, about their Anti kannada Policy, I was wondering if they have taken any action. Last week, I had been to the same Pizza Hut again and spoke to the staff. There was a change in the staff's approach. They replied to me in Kannada when I spoke to them in Kannada. I called the same waiter, with whom, I had interacted the previous time. I asked him if anything had changed. He told me that the one of the senior guy from the management team had come down to the outlet and had instructed all the staff to talk to the customers in Kannada if they preferred. He told me that the manager mentioned about the complaint they had received about the outlet's Anti kannada policy.
I was happy about their change. I was more happy that I had influenced a Pizza Hut to adopt and honor the local language.