Pizza hut's Anti Kannada Policy

Recently I had been to Pizza Hut in Ring road near Kamakya theater in Bangalore. As we were placing our orders, I noticed that the waiter replied to everything that I asked in English. When I asked him if he was not familiar with the language, he told me that he was a Kannadiga, but he was not allowed to talk in Kannada. When I inquired more he told me that, it was the Pizza Hut policy that the staff was strictly instructed not to speak in Kannada. I was furious at their racial policy. How can Pizza Hut not respect the the local language. They want to do business in Karnataka and make money, but don't want to encourage the local language. Forget encouragement, they were discouraging it. This is a highly racial attitude. I condemn their policy.
I even left a feed back about this at their drop box.

As I was in the middle of voicing my opinion with the staff, I noticed two elderly ladies in their sixties, enter the outlet. I could hear them speak as they were quite loud. They called the waiter and told them that they were coming to their 'Hotel' for the first time and wanted some help in ordering the food. It was very evident, that both the ladies were not able to talk in English. The waiter helped them smilingly with their questions - All in Kannada. If the waiter had strictly followed their anti Kannada policy, then Pizza Hut would have lost the business and would have left 2 more unhappy customers (apart from me).
Later, my wife told me that she and her cousin too have voiced their opinion at a different outlet about the policy.
I would request every reader to go the pizza hut website http://www.crm.pizzahut.co.in/index.php and give a feedback about their policy