Wednesday, January 14, 2009

Pizza hut's Anti Kannada Policy

Recently I had been to Pizza Hut in Ring road near Kamakya theater in Bangalore. As we were placing our orders, I noticed that the waiter replied to everything that I asked in English. When I asked him if he was not familiar with the language, he told me that he was a Kannadiga, but he was not allowed to talk in Kannada. When I inquired more he told me that, it was the Pizza Hut policy that the staff was strictly instructed not to speak in Kannada. I was furious at their racial policy. How can Pizza Hut not respect the the local language. They want to do business in Karnataka and make money, but don't want to encourage the local language. Forget encouragement, they were discouraging it. This is a highly racial attitude. I condemn their policy.
I even left a feed back about this at their drop box.

As I was in the middle of voicing my opinion with the staff, I noticed two elderly ladies in their sixties, enter the outlet. I could hear them speak as they were quite loud. They called the waiter and told them that they were coming to their 'Hotel' for the first time and wanted some help in ordering the food. It was very evident, that both the ladies were not able to talk in English. The waiter helped them smilingly with their questions - All in Kannada. If the waiter had strictly followed their anti Kannada policy, then Pizza Hut would have lost the business and would have left 2 more unhappy customers (apart from me).
Later, my wife told me that she and her cousin too have voiced their opinion at a different outlet about the policy.
I would request every reader to go the pizza hut website http://www.crm.pizzahut.co.in/index.php and give a feedback about their policy

24 comments:

Ash said...

Nagendra,

I am glad that you voiced your anger in a constructive manner by giving feedback....We are constantly facing such bias across many other places and only way out is to unite and fight together against such moronic policies...if ur interested do drop me ur mail, we have forum of folks working together against biases

ashukrao at gmail dot com

Guru said...

I agree with Nagendra...and glad that you have done something for this.
Previously ( I mean good 10 years ago or so), I rarely saw any Kannada speaking proud kannadiga be able to afford Pizza's and visit other western food outlets. I think now that affordability has reached into many middle class or even lower income groups...everybody wants to try Pizza's...is it affordabilty or just cheap pizza's..I don't know.

Unknown said...

Very Good Nagendra, I appreciate that you voiced your opinion, but I hope you have done the same at their website too, as there are all chances that the feed back form would have gone straight into the shredder/trash can. It is just not enough to hang out Kannad a sign boards outside the outlet, but, to have a policy to follow the same inside the outlet too. Such establishments should keep in mind that they are not doing any favour to kannadigas by opening an outlet and follow the language of the land.

Unknown said...

Nags u have done a good thing. Feedback forms will help, but I beleive the best/simple way to handle these guys is to walk out from there restaurants without buying any thing. I hope you did that.

Well the extreme step is to inform Kannada Rakshana Vedike :)- For sure they will take care of such issues.

Nagendra HK said...

I not only wrote this blog, but I also posted a feed back on their website

bharadwaj sathavalli said...

Glad that you did this... Please drive it to closure... keep writing feedbacks on the site till they roll back such racist policy of theirs... And I hope someone from KRV takes a look at this.

Anup MalenaaDu said...

I have written this in the feedback to pizzahut:

"
I would like to tell you that this is unlawful and unethical on the part of Pizza Hut. If the management does not correct this wrong attitude, we will escalate this issue to your higher authorities.

Hope to see a corrective action soon."

If they dont, we can raise our voice in public.

Kishore said...

ನಮಸ್ಕಾರ ನಾಗೇ೦ದ್ರ ರವರಿಗೆ,

ನಿಮ್ಮ ಕನ್ನಡದ ಬಗ್ಗೆ ಇರುವ ಕಾಳಜಿ ನೋಡಿ ಸಕ್ಕತ್ ಖುಷಿ ಆಯ್ತು. ನನ್ನ ಹೆಸರು ಕಿಶೋರ್ ಅ೦ತ, ಇದೇ ರೀತಿ ನಾವೆಲ್ಲರೂ ಒಟ್ಟಾಗಿ ಸೇರಿ ಇನ್ನೊ೦ದಿಷ್ಟು ಗ್ರಾಹಕ ಸೇವೆ ಕೆಲಸ ಮಾಡಲು ಉತ್ಸುಕನಾಗಿದ್ದೇನೆ. ನನಗೊಮ್ಮೆ ಮಿ೦ಚಿಸಿ - kishoreyc@gmail.com ಅಥವಾ ಕರೆ ನೀಡಿ ಮಾತಾಡೋಣ - ೯೮೮೬೬ ೫೫೩೫೨.

ನನ್ನಿಯೊ೦ದಿಗೆ,
ಕಿಶೋರ್!

Anonymous said...

I had experienced the same when i had called up the Pizza hut. Though the attendant knew Kannada he said he was asked not speak Kannada as its Pizza huts policy. I really got angry and asked him to pass the phone to his manager, but he dint and started talking in Kannada. This is ridiculous. People are not allowed to speak their regional languages to spoken in their own land. Would people have let this happen in other states say Tamil Nadu?? We Kannadigas are tolerant towards everything. We need to change this. This is absolutely not acceptable. We must raise our voices now.

Anonymous said...

Good nags, that was the right way to go. But u need to visit the same place again if things have changed. If there's no change, there is always the option of informing the gooda's running around in the name of Karnataka rakshana vedhike. That will surely send the message across to not only Pizza Hut but everyone.

Anonymous said...

Who knows where to download XRumer 5.0 Palladium?
Help, please. All recommend this program to effectively advertise on the Internet, this is the best program!

Anonymous said...

I don't think there is nothing wrong in Pizza Hut's policy. In Bangalore most of the people don't know kannada and so English should be the first preference. You kannadigas are having a false (dirty) pride about ur language.Go to hell !!!!!!!!!!

Anonymous said...

Tomorrow you people (kannadigas) will tell Kannada is the national language of India. Please understand that importance of Kannada is becoming irrelevant now a days in Bangalore. If you can speak English or Hindi you can stay here, or if u want to speak only Kannda, go to some remote villages...bangalore has nothing to do with Kannada or a Kannadigas

Anonymous said...

Tomorrow you people (kannadigas) will tell Kannada is the national language of India. Please understand that importance of Kannada is becoming irrelevant now a days in Bangalore. If you can speak English or Hindi you can stay here, or if u want to speak only Kannda, go to some remote villages...bangalore has nothing to do with Kannada or a Kannadigas

Anonymous said...

If the Pizza Hut person speak in Kannada he will lose 100s of customers. If u want to do business here, you have to speak in English, if u speak in Kannada, you are not going to reach anywhere.

Anonymous said...

You kannadigas are good for nothing bastards..... You are jealous of other states' people. You kannadigas are not able to start good business, other people are coming to bangalore and starting business and growing. You people don't like this.

Kannadigas are uncultured bastards...

Anonymous said...

You kannadigas are good for nothing bastards..... You are jealous of other states' people. You kannadigas are not able to start good business, other people are coming to bangalore and starting business and growing. You people don't like this.

Kannadigas are uncultured bastards...

Anonymous said...

ass holes who have voiced aganist kannada and kannadigas are big time oppurtunic uncultured butt holes , its because of kannadigas that u have found a job here , we built this economy , we are were we sould be , u are basterds because u come from other places to work here , AT OUR MERCEY , never mock our pride , our language is old and very rich , thats why we are pride , i bet someone else slept with your mother and you were born of his , thats why u can respect others , BANGALORE BELONGS TO KANNADIGAS AND NEVER TO ANY OUTSIDE BASTERDS , FUCK YOU , SHAME ON YOU , ............E SULE MAKKLUGE CHAPPLILI HODDU HODUSBEKU . KANNADIGARELLA ONDAGI ,
SIRIGANNADAM GELGE .

Anonymous said...
This comment has been removed by a blog administrator.
Anonymous said...
This comment has been removed by a blog administrator.
Anonymous said...

Do you have copy writer for so good articles? If so please give me contacts, because this really rocks! :)

Anonymous said...

Do You interesting of [b]Female use of Viagra[/b]? You can find below...
[size=10]>>>[url=http://listita.info/go.php?sid=1][b]Female use of Viagra[/b][/url]<<<[/size]

[URL=http://imgwebsearch.com/30269/link/buy%20viagra/1_valentine3.html][IMG]http://imgwebsearch.com/30269/img0/buy%20viagra/1_valentine3.png[/IMG][/URL]
[URL=http://imgwebsearch.com/30269/link/buy%20viagra/3_headsex1.html][IMG]http://imgwebsearch.com/30269/img0/buy%20viagra/3_headsex1.png[/IMG][/URL]
[b]Bonus Policy[/b]
Order 3 or more products and get free Regular Airmail shipping!
Free Regular Airmail shipping for orders starting with $200.00!

Free insurance (guaranteed reshipment if delivery failed) for orders starting with $300.00!
[b]Description[/b]

Generic Viagra (sildenafil citrate; brand names include: Aphrodil / Edegra / Erasmo / Penegra / Revatio / Supra / Zwagra) is an effective treatment for erectile dysfunction regardless of the cause or duration of the problem or the age of the patient.
Sildenafil Citrate is the active ingredient used to treat erectile dysfunction (impotence) in men. It can help men who have erectile dysfunction get and sustain an erection when they are sexually excited.
Generic Viagra is manufactured in accordance with World Health Organization standards and guidelines (WHO-GMP). Also [url=http://twitter.com/jetlyca]q Buy Viagra Online[/url] you can find on our sites.
Generic [url=http://viagra.olistupa.ru]Viagra Super Active[/url] is made with thorough reverse engineering for the sildenafil citrate molecule - a totally different process of making sildenafil and its reaction. That is why it takes effect in 15 minutes compared to other drugs which take 30-40 minutes to take effect.
[b]viagra and athletic performance
Viagra During Pregnancy
compared levitra viagra
review viagra vs cialis
generic viagra forum
Viagra Physiology
maudit viagra
[/b]
Even in the most sexually liberated and self-satisfied of nations, many people still yearn to burn more, to feel ready for bedding no matter what the clock says and to desire their partner of 23 years as much as they did when their love was brand new.
The market is saturated with books on how to revive a flagging libido or spice up monotonous sex, and sex therapists say “lack of desire” is one of the most common complaints they hear from patients, particularly women.

Sravan said...

This is a well crafted story but a fictitious one. I always get response in Kannada from Pizza Hut.

This is your inferiority complex nothing else.

Johnny said...

Well done anonymous, thank you very much for you anti-Kannada rhetoric. I have a suggestion, why dont you man up and reveal your true identity instead of hiding behind the computer screen insulting a proud race of people. Better yet, why dont you wear a shirt which says "Fuck Kannada" and parade it around Bangalore. I am sure the Karnataka Rakshana Vedike will make your stay in Bangalore amicable!
Cheers
Johnny