Pizza Hut's response

After posting Pizza Hut's Anti Kannada policy blog, I even left a feedback at their website. One day later, I received a call from Pizza Hut. The representative apologized for their actions. However, he denied that they had any policy, which says that the staff cannot speak in Kannada. When I told him the whole story, about how the staff was afraid to speak in Kannada, he kept repeating that there was some confusion and mistake from the staff, but never admitted the fact that they have a Anti Kannada Policy. He also told me that he will talk to the staff to clear the confusion (if they have any) regarding their policy towards speaking in Kannada.
Some of the people whom I have to spoken to and some people who have read my blog have told me that they have had similar bad experiences with Pizza Hut.
All I can do is probably go to one of Pizza Hut outlets some time and verify.